Showroom Associate

Lexington, KY


Creative Kitchen & Bath has an immediate opening for a Showroom Associate in Lexington, KY. 


Creative Kitchen & Bath is looking for someone who loves to work with others and has great customer service skills. Someone who is detail oriented and either has or is eager to gain knowledge in plumbing and kitchen design. This position requires support and assistance in the showroom as well as occasional sales. The Showroom Associate increases sales, market share, company profitability and customer satisfaction by working with the other showroom staff. You will also be required to assist customers, contractors, architects, designers (and their clients) in choosing from a wide variety of products. Our Showroom Associates provide expert product knowledge, selection assistance and customer service. 


Duties include:

  • Greet and assist customers with sales in showroom, over phone, and email.

  • Input and keep track of orders, maintaining accurate and organized files.

  • Answer and respond to customer inquiries on showroom products.

  • Building reputation of credibility and responsiveness with vendors.

  • Keep track of updated designs and new products in the plumbing/kitchen industry.

  • Assist and coordinate with other showroom staff and designers.

  • Assist in the showroom as needed:

           -order samples for design purposes

           -keep track of new or discontinued products keeping showroom updated

           -make sure all pricing is up to date

           -keep showroom tidy and organized


Job requirements:

  • Delivers superior customer service

  • Effective listening, communication (verbal and written), and negotiating skills

  • Accuracy and attention to detail

  • Demonstrated understanding and application of effective selling strategies and techniques

  • Possess a professional, knowledgeable, positive and energetic attitude.

  • Manages time effectively and adapts quickly to changing priorities

  • Team player who works productively with wide range of people

  • Must be comfortable using variety of office equipment

  • Must have basic computer skills and familiarity with different computer software programs like Microsoft, Excel, Adobe Acrobat, and PowerPoint.


Education: High School Diploma is required


2 years of customer service experience is required

2 years of experience in similar field is preferred


Masters’ Supply, Inc. & Creative Kitchen & Bath are equal opportunity employers that operate as an ESOP (Employee Stock Ownership Plan) company. Other benefits include; 401(k) employer match, Health, Dental & Vision Insurance, Paid time off, Holiday pay, Company paid Life & Long Term Disability.


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